Bilingual Assistant Store Manager - Lead & Grow

O'Reilly Auto Parts; Keene (NH); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Stock Purchase Plan

Career Growth Opportunities

Employee Health/Wellbeing Programs

Job summary

O'Reilly Auto Parts in Keene, NH seeks an Assistant Store Manager to support the Store Manager in sales, service, and store operations. The role may lead the team during the Store Manager’s absence and on opposing shifts, ensuring top customer service and smooth store performance.

Bilingual candidates are encouraged to apply, with emphasis on maintaining store standards, staff development, and compliance with company policies while driving sales and customer satisfaction.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Desirable: Certified Parts Professional Certification; ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom floor and implement customer service programs.
• Help manage staffing to cover peak hours and ensure proper scheduling.
• Assist in hiring, interviewing, and selecting qualified team members.
• Ensure all customer orders, transfers, and shipments are processed promptly and communicated to customers.
• Oversee end-of-day procedures, cash handling, and security measures.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

Spanish language (desirable)

ASE Certification (desirable)

Certified Parts Professional (desire)

Job description

O'Reilly Auto Parts in Keene, NH seeks an Assistant Store Manager to support the Store Manager in sales, service, and store operations. The role may lead the team during the Store Manager’s absence and on opposing shifts, ensuring top customer service and smooth store performance.

Bilingual candidates are encouraged to apply, with emphasis on maintaining store standards, staff development, and compliance with company policies while driving sales and customer satisfaction.