Bilingual Assistant Store Manager – Lead Customer Experience

O'Reilly Automotive Stores, Inc.; Paducah (KY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k

Medical, Dental, Vision Insurance

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts in Paducah, KY is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will manage the store in the Manager's absence and during opposing shifts.

You will lead the team in servicing customers, assist in hiring and training, ensure timely processing of orders and returns, and help maintain store standards and security.

Qualifications

• Experience in retail sales and customer service.
• Ability to lead and coach a diverse team.
• Proven ability to hire and onboard staff.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels and ensure adherence to service programs.
• Assist in staffing the retail showroom during peak hours and shifts.
• Support hiring processes including interviews and candidate evaluation.
• Ensure timely processing of buy online/ship to store, transfers, and add orders.

Skills

Customer service

Leadership

Staff supervision

Hiring

Bilingual

Job description

O'Reilly Auto Parts in Paducah, KY is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will manage the store in the Manager's absence and during opposing shifts.

You will lead the team in servicing customers, assist in hiring and training, ensure timely processing of orders and returns, and help maintain store standards and security.