Bilingual Assistant Store Manager — Lead and Grow the Team

O'Reilly Auto Parts; Norwood (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions from

Job summary

O’Reilly Auto Parts in Norwood, NC is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. This role leads the team when the manager is absent and during opposing shifts.

Bilingual candidates encouraged. You will help hire, train, coach team members, ensure proper invoicing, handle returns, and maintain store appearance. Strong focus on service programs and efficient processes.

Qualifications

• Fluency in multiple languages, especially Spanish.
• Sales Specialist Training required.
• Assistant Manager Certification required.
• RSS Certification required.
• Certified Parts Professional Certification desired.
• ASE Certification desired.

Responsibilities

• Lead store team to provide excellent customer service to retail and professional customers.
• Supervise customer service levels in the retail showroom and execute service programs.
• Help manage staffing during peak hours and coordinate scheduling.
• Assist in hiring, interviewing, and onboarding of new team members.
• Perform opening/closing duties and ensure security procedures are followed.
• Ensure orders, transfers, and returns are processed accurately and promptly.

Skills

Spanish language proficiency

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts in Norwood, NC is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. This role leads the team when the manager is absent and during opposing shifts.

Bilingual candidates encouraged. You will help hire, train, coach team members, ensure proper invoicing, handle returns, and maintain store appearance. Strong focus on service programs and efficient processes.