Bilingual Animal Adoption Intake Coordinator

Humane Society of Tampa Bay, Inc.; Tampa (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

Humane Society of Tampa Bay, Inc. is seeking an Intake Coordinator for the Hillsborough Campus in Tampa, FL. The role involves providing exceptional customer service while admitting animals into the Adoption Program and partnering with public sources, rescues, and shelters.

You will also interface with volunteers and core sourcing partners and manage routine paperwork. Responsibilities include tracking lost/found animals with chips or IDs, handling difficult clients, answering calls, managing

Qualifications

• Requires excellent customer service skills in a fast-paced intake setting.
• Must be able to handle distressed clients calmly and professionally.
• Ability to lift 50+ lbs as part of daily duties.

Responsibilities

• Admit animals into the Adoption Program in coordination with intake sources.
• Serve as a point of contact for the public, rescues, and shelters.
• Answer phones, return calls, and complete intake paperwork.

Skills

Customer service

Bilingual

Phone calls

Handling animals

Education

High School diploma or GED

Job description

Humane Society of Tampa Bay, Inc. is seeking an Intake Coordinator for the Hillsborough Campus in Tampa, FL. The role involves providing exceptional customer service while admitting animals into the Adoption Program and partnering with public sources, rescues, and shelters.

You will also interface with volunteers and core sourcing partners and manage routine paperwork. Responsibilities include tracking lost/found animals with chips or IDs, handling difficult clients, answering calls, managing