Intake Coordinator - Hillsborough Campus

Humane Society of Tampa Bay, Inc.; Tampa (FL); Sur place; USD 22 000 - 26 000; Plein temps

Résumé du poste

Humane Society of Tampa Bay, Inc. is seeking an Intake Coordinator for the Hillsborough Campus in Tampa, FL. The role involves providing exceptional customer service while admitting animals into the Adoption Program and partnering with public sources, rescues, and shelters.

You will also interface with volunteers and core sourcing partners and manage routine paperwork. Responsibilities include tracking lost/found animals with chips or IDs, handling difficult clients, answering calls, managing

Qualifications

• Requires excellent customer service skills in a fast-paced intake setting.
• Must be able to handle distressed clients calmly and professionally.
• Ability to lift 50+ lbs as part of daily duties.

Responsabilités

• Admit animals into the Adoption Program in coordination with intake sources.
• Serve as a point of contact for the public, rescues, and shelters.
• Answer phones, return calls, and complete intake paperwork.

Connaissances

Customer service

Bilingual

Phone calls

Handling animals

Formation

High School diploma or GED

Description du poste

Intake Coordinator - Hillsborough Campus

Job Category: Administrative

Requisition Number: INTAK001518

• Posted : October 14, 2026
• Full-Time

Locations

Showing 1 location

Tampa, FL 33607, USA

Description

This position is responsible for providing excellent customer service while admitting animals that are going to become part of the Adoption Program. This role is responsible for partnering with the main sources of intake such as the public, rescues and other shelters. This position is also responsible for interfacing with our key sourcing partners, the public, and volunteers.

• Keeps track of lost/found animals with chips or ID.
• Work patiently with distressed, frustrated or disgruntled clients.
• Answering calls and returning calls
• Handling return-to-owner processes with Vet Tech and ensuring proper paperwork is completed.
• Manages office needs (supply requests, building repairs, etc.)
• Helps with daily needs like laundry, dishes, cleaning as needed.
• Performs other related duties as assigned by management.
• Must display and provide excellent Customer Service.
• Works directly under the supervision of the Intake Manager.
• Cross-trained in procedures for exam room and may be utilized when staff shortages occur.
• Assists medical team with handling animals.
• MUST be able to lift 50+ lbs
• Bilingual a PLUS!

$16.00 an hour - with the opportunity for increase for performance, potentially up to $19.00 within the first 9 months plus annual increases.

This is a full-time non-exempt 40hrs a week schedule working weekends and the schedule will vary from 730am-4pm and 830am-5pm. We are not considering part-time for this position. FULL TIME POSITION ONLY

Please no phone calls.

No staffing agencies

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
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