Adoption Intake & Outreach Specialist

Humane Society Brand; Clearwater (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

Humane Society Brand in Clearwater, FL is seeking an Intake Clerk to admit animals into the Adoption Program and coordinate with the public, rescues, and volunteers. You will provide outstanding customer service and ensure smooth intake processes.

The role requires lifting 50+ lbs, a full-time schedule of 40 hours per week with weekend shifts, and duties including answering calls, processing paperwork with the Vet Tech, and assisting with daily operations.

Qualifications

• Excellent customer service is required.
• Able to lift 50+ lbs.
• Full-time, 40 hours per week with weekend shifts.

Responsibilities

• Admit animals into the Adoption Program and track intake with partners such as public, rescues and other shelters.
• Provide excellent customer service to the public, rescues and volunteers.
• Answer calls and return messages.
• Handle return-to-owner paperwork with Vet Tech and ensure proper documentation.
• Manage office needs and supplies.
• Assist with daily tasks like laundry, dishes, and cleaning as needed.
• Cross-train in exam room procedures for staff shortages.

Skills

Customer service

Communication

Patience

Education

High School or equivalent

Job description

Humane Society Brand in Clearwater, FL is seeking an Intake Clerk to admit animals into the Adoption Program and coordinate with the public, rescues, and volunteers. You will provide outstanding customer service and ensure smooth intake processes.

The role requires lifting 50+ lbs, a full-time schedule of 40 hours per week with weekend shifts, and duties including answering calls, processing paperwork with the Vet Tech, and assisting with daily operations.