Bilingual Administrative & Reception Specialist

Williamson County; Georgetown (TX); On-site; USD 32,000 - 43,000; Full time

Job summary

Williamson County in Georgetown, TX seeks a Receptionist/Administrative Assistant to greet visitors, answer calls, and support administrative operations. You will coordinate calendars, route inquiries, and help manage event logistics in a county office setting.

The role requires customer service experience, proficiency with Microsoft Office, and the ability to handle multi-language communications as needed. This is an on-site position with occasional extended hours and emergency staffing.

Qualifications

• High school diploma or GED.
• One year of customer service experience.
• Knowledge of Microsoft Office Suite and multi-line telephone processes.

Responsibilities

• Provides customer service to internal and external customers via telephone, email and in person.
• Retrieves, sorts, and distributes incoming mail and faxes.
• Provides information and directions to all visitors and callers including coordinating assistance for internal and external agencies.
• Oversees conference rooms and commissioner courtroom calendars for booking and use.
• Enter workorders for repairs and collaborates with county staff on maintenance issues.
• Performs light housekeeping and maintains visitor areas and common spaces.
• Assist department staff and management with events and other clerical duties as needed.
• Attends all meetings and trainings as required.
• Performs special duties as assigned.
• Provides coverage at a reception desk to assist visitors and callers.
• Handles and manages all event calendars for the Administration building and facilities.
• Prepares and set up courtroom for weekly Commissioners Court.
• Serves as back-up to the switchboard assignment.
• Operates county switchboard and answers phone calls to be routed to appropriate department.
• Assist with translating calls as needed.
• Assists and maintains internal and external phone numbers and addresses database.

Skills

Customer service

Microsoft Office Suite

Bilingual in English and Spanish

Education

High School Diploma or GED

Tools

Multi-line telephone systems

Job description

Williamson County in Georgetown, TX seeks a Receptionist/Administrative Assistant to greet visitors, answer calls, and support administrative operations. You will coordinate calendars, route inquiries, and help manage event logistics in a county office setting.

The role requires customer service experience, proficiency with Microsoft Office, and the ability to handle multi-language communications as needed. This is an on-site position with occasional extended hours and emergency staffing.