Bilingual Administrative Clerk – Healthcare Office Support

Duke Health; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Duke Health in Durham, NC is hiring an Administrative Clerk (Bilingual Spanish) to provide administrative support to the Language Access Services department. The role requires fluent Spanish and English, strong interpersonal and customer service skills, and proficiency in Microsoft Office.

The position is on-site with a Monday–Friday 8:30–5:00 schedule, within Duke University Hospital, a leading healthcare facility in Durham. Prior administrative experience in healthcare is preferred.

Qualifications

• Fluent reading, writing, and speaking Spanish and English.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office applications.

Responsibilities

• Answer, screen, and direct incoming telephone calls professionally.
• Coordinate language interpreters with approved vendors and internal resources.
• Communicate effectively with patients, staff, vendors, and external partners.
• Assist with onboarding and departmental documentation.

Skills

Bilingual Spanish/English

Microsoft Office Suite

Interpersonal skills

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Duke Health in Durham, NC is hiring an Administrative Clerk (Bilingual Spanish) to provide administrative support to the Language Access Services department. The role requires fluent Spanish and English, strong interpersonal and customer service skills, and proficiency in Microsoft Office.

The position is on-site with a Monday–Friday 8:30–5:00 schedule, within Duke University Hospital, a leading healthcare facility in Durham. Prior administrative experience in healthcare is preferred.