Bilingual Administrative Clerk (Spanish)

Duke Clinical Research Institute; Durham (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Duke Health in Durham, NC seeks an Administrative Clerk (Bilingual Spanish) to provide administrative and operational support to Language Access Services. You will coordinate interpreters, manage communications, assist with meetings and reports, and perform clerical tasks.

Fluency in Spanish and English is required, with strong customer service and organizational skills. The role involves coordinating with vendors and internal teams, onboarding activities, and maintaining documentation.

Qualifications

• Fluent reading, writing, and speaking of Spanish and English.
• High school education or equivalent required.
• 3 months of clerical or general office support experience.
• 1–3 years in administrative, clerical, customer service or office support preferred.
• Healthcare environment experience preferred.

Responsibilities

• Answer, screen, and direct incoming calls in a professional manner.
• Coordinate and schedule language interpreters with approved vendors.
• Communicate effectively with patients, staff, vendors and partners.
• Assist with onboarding and departmental documentation as assigned.
• Perform other administrative and office support duties as needed.

Skills

Spanish-English fluency

Customer service

Interpersonal skills

Organizational skills

Multitasking

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Duke Health in Durham, NC seeks an Administrative Clerk (Bilingual Spanish) to provide administrative and operational support to Language Access Services. You will coordinate interpreters, manage communications, assist with meetings and reports, and perform clerical tasks.

Fluency in Spanish and English is required, with strong customer service and organizational skills. The role involves coordinating with vendors and internal teams, onboarding activities, and maintaining documentation.