Bilingual Administrative Clerk – Language Access (Spanish)

Duke Careers; Durham (NC); On-site; USD 38,000 - 44,000; Full time

Job summary

Duke University Health System in Durham, NC is hiring an Administrative Clerk (Bilingual Spanish) to support the Language Access Services department. This on-site role coordinates interpreter scheduling, handles communications with patients and staff, and supports clerical tasks.

The successful candidate will read, write, and speak Spanish fluently, have strong customer service skills, and be proficient in Microsoft Office applications. Healthcare experience is preferred.

Qualifications

• Read, write, and speak Spanish and English fluently.
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook; PowerPoint preferred).
• Ability to work independently and as part of a team.

Responsibilities

• Answer, screen, and direct incoming calls in a professional manner.
• Coordinate and schedule language interpreters with vendors and internal resources.
• Communicate effectively with patients, staff, vendors, and external partners.
• Assist with onboarding and departmental documentation; perform clerical duties.

Skills

Spanish-English fluency

Customer service

Interpersonal skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Duke University Health System in Durham, NC is hiring an Administrative Clerk (Bilingual Spanish) to support the Language Access Services department. This on-site role coordinates interpreter scheduling, handles communications with patients and staff, and supports clerical tasks.

The successful candidate will read, write, and speak Spanish fluently, have strong customer service skills, and be proficient in Microsoft Office applications. Healthcare experience is preferred.