Bilingual Administrative Assistant – Operations & Reporting

Adecco

San Juan (PR)

On-site

USD 14,000 - 19,000

Full time

14 days+

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Job summary

Adecco Portugal is seeking a PCI Administrative Assistant to support PCI Operations. The role involves preparing reports, handling PCI Portal renewals, assisting with portal implementations, and ensuring smooth internal operations.

Strong organization and bilingual English/Spanish communication are essential. Responsibilities include gathering and delivering reports, updating work plans, conducting portal testing, maintaining data, and drafting client communications.

Qualifications

Associate or bachelor’s degree in administration or related field.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio) and MS Project.
Strong attention to detail, good organizational skills, and ability to manage priorities.
Excellent written and verbal communication skills in English and Spanish.
Problem-solving skills.
Experience in administrative support or client services preferred.

Responsibilities

Gather, compile, and deliver weekly, monthly, contract-based, and ad hoc reports.
Manage the service renewal process for PCI Portals: notifications, proposals, invoicing, and renewal workflow.
Assist with planning and execution of new PCI Portal implementations, updating work plans.
Conduct functional testing of new portals, analyze results, discuss findings with supervisor.
Maintain statistical data and keep the data repository current.
Prepare monthly reports for corporate clients or as requested.
Verify prospective clients' information and refer to appropriate channels.
Document weekly meetings and issue minutes the same day.
Generate weekly email communications as required by contracts.