PCI Administrative Assistant

Adecco; San Juan (PR); On-site; USD 14,000 - 19,000; Full time

Job summary

Adecco Portugal is seeking a PCI Administrative Assistant to support PCI Operations. The role involves preparing reports, handling PCI Portal renewals, assisting with portal implementations, and ensuring smooth internal operations.

Strong organization and bilingual English/Spanish communication are essential. Responsibilities include gathering and delivering reports, updating work plans, conducting portal testing, maintaining data, and drafting client communications.

Qualifications

• Associate or bachelor’s degree in administration or related field.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio) and MS Project.
• Strong attention to detail, good organizational skills, and ability to manage priorities.
• Excellent written and verbal communication skills in English and Spanish.
• Problem-solving skills.
• Experience in administrative support or client services preferred.

Responsibilities

• Gather, compile, and deliver weekly, monthly, contract-based, and ad hoc reports.
• Manage the service renewal process for PCI Portals: notifications, proposals, invoicing, and renewal workflow.
• Assist with planning and execution of new PCI Portal implementations, updating work plans.
• Conduct functional testing of new portals, analyze results, discuss findings with supervisor.
• Maintain statistical data and keep the data repository current.
• Prepare monthly reports for corporate clients or as requested.
• Verify prospective clients' information and refer to appropriate channels.
• Document weekly meetings and issue minutes the same day.
• Generate weekly email communications as required by contracts.

Skills

Bilingual ENG/ESP

Attention to detail

Organizational skills

Problem solving

Education

Associate or Bachelor's in administration

Tools

MS Word

MS Excel

MS PowerPoint

MS Visio

MS Project

Job description

PCI Administrative Assistant Job Overview: We are looking for a detail?oriented Administrative Assistant to join our PCI Operations unit. In this role, you will prepare reports, manage service renewals for PCI Portals, assist with implementations, and ensure internal operations run smoothly. Strong organizational and communication skills in both written and spoken formats are essential.
Responsibilities and Duties:

• Gather, compile, and deliver weekly, monthly, contract?based, and ad hoc reports, ensuring all deadlines are met.

• Manage the service renewal process for PCI Portals: send notifications, prepare proposals, coordinate invoicing, and follow the established renewal workflow.

• Assist with planning and execution of new PCI Portal implementations, including updating work plans and incorporating any required changes during pre?implementation.

• Conduct functional testing of new portals, analyze results, and discuss findings with the supervisor.

• Maintain statistical data and keep the data repository current whenever processes are updated or new ones are introduced.

• Prepare reports for corporate clients on a regular (monthly) basis or as requested.

• Verify prospective clients' information and refer them to the appropriate channels.

• Document weekly meetings (including with support desks or client related?meetings) and issue meeting minutes the same day.

• Generate weekly email communications (“email blasts”) as required by contracts.

• Perform other tasks as assigned to support the operation of the unit.

Qualifications and Education Requirements:

• Associate or bachelor's degree in administration or related field.

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio) and MS Project.

• Strong attention to detail, good organizational skills, and ability to manage priorities.

• Excellent written and verbal communication skills in both English and Spanish.

• Problem?solving skills.

• Experience in administrative support or client services preferred.

We are an employer EEO/M/F/V/D. Pay: $12.00 per hour

Pay Details: $12.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance