Bilingual Administrative Assistant - Immigrant Services

World Relief; Aurora (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive benefits package

Employee discount program

Job summary

A global humanitarian organization in Aurora, IL is seeking an individual for an administrative position supporting Immigration Legal Services. This role involves client interaction, managing communications, and providing support for legal representatives. The ideal candidate will be bilingual in English and Spanish, possess strong organizational skills, and demonstrate a commitment to serving vulnerable communities. Join us to make a meaningful impact in the lives of those in need.

Qualifications

• English/Spanish bilingual fluency is a non-negotiable requirement.
• Ability to handle a large call volume.
• Strong self-starter skills and a desire to learn.

Responsibilities

• Facilitate in-person and telephone intake of new and existing clients.
• Answer and screen all incoming phone calls for the Aurora office.
• Manage outgoing and incoming mail for staff.

Skills

Bilingual English/Spanish

Problem-solving skills

Organizational skills

Cross-cultural communication

Strong attention to detail

Education

Associate’s degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A global humanitarian organization in Aurora, IL is seeking an individual for an administrative position supporting Immigration Legal Services. This role involves client interaction, managing communications, and providing support for legal representatives. The ideal candidate will be bilingual in English and Spanish, possess strong organizational skills, and demonstrate a commitment to serving vulnerable communities. Join us to make a meaningful impact in the lives of those in need.