Bilingual Admin & Customer Support Specialist

Masis Staffing Solutions; Fitchburg (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Masis Staffing Solutions in Fitchburg, MA is seeking an Admin Support / Customer Service professional who is bilingual in English and Spanish. You will assist candidates, employees, clients, and coworkers, handling applications, onboarding questions, and scheduling orientations.

This role emphasizes organization, proactive communication, and accuracy—maintaining confidentiality, managing requests, and delivering positive outcomes while growing your career with a team that values people helping

Qualifications

• Bilingual English/Spanish required.
• Administrative, office, or customer service experience required.
• Proficiency in Microsoft Office.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to multitask.
• Professional, dependable, proactive, and service-oriented.

Responsibilities

• Answer phones and welcome office visitors.
• Help candidates with applications, questions, and onboarding.
• Schedule orientations and client interviews.
• Respond to online and social media job inquiries.
• Ensure onboarding requirements are completed accurately and on time.
• Assist with I-9 and E-Verify processes and client placement requirements.
• Organize and distribute weekly employee checks.
• Maintain a clean, organized office and keep supplies stocked.
• Excellent communication and follow through on projects.
• Maintain confidentiality and follow company policies.

Skills

Bilingual English/Spanish

Administrative experience

Microsoft Office

Excellent communication

Organizational skills

Multitasking

Education

None

Tools

Microsoft Office

Job description

Masis Staffing Solutions in Fitchburg, MA is seeking an Admin Support / Customer Service professional who is bilingual in English and Spanish. You will assist candidates, employees, clients, and coworkers, handling applications, onboarding questions, and scheduling orientations.

This role emphasizes organization, proactive communication, and accuracy—maintaining confidentiality, managing requests, and delivering positive outcomes while growing your career with a team that values people helping