Bilingual Admin Coordinator for Community Health

The City of Providence; Rhode Island; On-site; USD 42,000 - 64,000; Full time

Job summary

Family Service of Rhode Island seeks an Administrative Coordinator to welcome clients, coordinate care, and connect individuals with counseling services using evidence-based practices aligned to their needs and values.

The role requires a bachelor’s degree (preferred), Spanish bilingual ability, proficiency with Microsoft Office and EMR, and a flexible schedule including some evenings; prior behavioral health experience is a plus.

Qualifications

• Bachelor’s degree preferred.
• Spanish bilingual required.
• Proficient in Microsoft Office (Excel, Word) and EMR systems.
• Ability to lead through example, project professionalism, and deliver high-quality customer service.
• Understanding of health insurance and program funding.
• Flexible schedule including some evenings.
• Prior experience in behavioral health and/or substance use settings preferred.
• Bilingual/ASL and multilingual skills may increase pay by 6–8%.

Responsibilities

• Provide a warm, welcoming environment for clients and families receiving services.
• Coordinate care and connect clients with counseling services using evidence-based practices.
• Ensure services align with each client’s values, preferences, and needs.
• Direct, coordinate, and manage care and services as part of the FSRI team.

Skills

Spanish bilingual

Customer service oriented

Professional communication

Ability to lead

Education

Bachelor’s degree preferred

Tools

Excel

Word

EMR

Job description

Family Service of Rhode Island seeks an Administrative Coordinator to welcome clients, coordinate care, and connect individuals with counseling services using evidence-based practices aligned to their needs and values.

The role requires a bachelor’s degree (preferred), Spanish bilingual ability, proficiency with Microsoft Office and EMR, and a flexible schedule including some evenings; prior behavioral health experience is a plus.