Bilingual Home-Based Care Coordination Specialist

Neighborhood Health Plan of Rhode Island; Smithfield (RI); On-site; USD 38,000 - 48,000; Full time

Job summary

Neighborhood Health Plan of Rhode Island is seeking a Community Health Coordinator to support the home-based primary care team. You will coordinate patient registrations, update EMR, and assist with outreach while liaising with care teams to ensure access to medical, behavioral, and social services.

Responsibilities include answering calls, scheduling appointments, documenting encounters, and maintaining HIPAA compliance in a patient-centered, team-driven environment.

Qualifications

• High school diploma or equivalent.
• 2 years' experience in health care setting.
• Bilingual in Spanish (read, write, speak).
• Strong communication and customer service skills.
• Proficient in EMR documentation and data entry.

Responsibilities

• Answer inbound calls from patients and caregivers.
• Schedule and manage health care team appointments.
• Document encounters and update EMR timely.
• Coordinate patient registrations and outreach letters.
• Maintain HIPAA compliance and patient confidentiality.
• Support care team with administrative tasks.

Skills

Communication

Organization

Bilingual Spanish

Customer service

Team collaboration

Education

High school diploma or equivalent

Tools

EMR

Microsoft Outlook

Microsoft Office

Job description

Neighborhood Health Plan of Rhode Island is seeking a Community Health Coordinator to support the home-based primary care team. You will coordinate patient registrations, update EMR, and assist with outreach while liaising with care teams to ensure access to medical, behavioral, and social services.

Responsibilities include answering calls, scheduling appointments, documenting encounters, and maintaining HIPAA compliance in a patient-centered, team-driven environment.