Bilingual Account Representative - $2,500 Sign-On Bonus

Total Quality Logistics; Olde West Chester (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A logistics company in Ohio is seeking an Account Representative for its Mexico cross-border division. The role involves managing customer relationships, shipment activities, and negotiations for competitive pricing. The ideal candidate is fluent in Spanish and English, has problem-solving skills, and can work with new technologies. A college degree and sales experience are preferred but not mandatory. This position offers a chance to grow and develop in a dynamic environment.

Qualifications

• Fluency in both Spanish and English is mandatory.
• Preferably have a college degree, but not required.
• Sales experience is advantageous, but not mandatory.

Responsibilities

• Communicate with customers to maintain ongoing relationships.
• Manage daily shipment activities to ensure timely pickup and delivery.
• Negotiate competitive pricing and rates with the sales team.

Skills

Fluent in Spanish

Fluent in English

Strong problem-solving skills

Education

College degree

Job description

Overview

As an Account Representative for TQL’s Mexico cross-border division, you’ll become the founding Mexico Account Rep for your office. After paid training and hands on mentorship, you’ll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico.

What you'll be doing:

• Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Work with the sales team to provide and negotiate competitive pricing and rates
• Update and manage shipment information utilizing our industry-leading tech platforms
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed

What you need:

• Fluent in Spanish and English
• College degree is preferred, but not required
• Sales experience preferred, but not required
• The determination to work harder than anyone you know
• Strong problem-solving skills, while being forthright about conflict
• Ability to work with the latest technologies

Where you'll be: 8488 Shepherd Farm Drive, West Chester, Ohio 45069