Bilingual Account Representative

HTU; Pittsburgh (Allegheny County); Ibrido; USD 36.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental coverage

Vision coverage

401(k) match

Employee discounts

Tuition reimbursement

Financial wellness planning

Descrizione del lavoro

HTU is seeking a sales-support oriented professional in Pittsburgh to manage cross-border shipments for Mexico, maintain relationships with customers, and collaborate with sales and support teams. This full-time, in-office role emphasizes urgency, communication, and proactive problem solving.

The position offers a base salary with uncapped commissions, and benefits including health, dental, vision, 401(k) with company match, and various employee perks. Veterans encouraged to apply.

Competenze

• Bilingual in Spanish and English required.
• Elite work ethic, 100% in-office.
• Extreme sense of urgency for dynamic operations.
• Strong communication and conflict-resolution skills.
• Solution-focused mindset with exceptional customer service.
• Ability to work with the latest technologies.
• Self-motivated, ambitious, coachable and assertive problem solver.
• Comfortable competing daily in a fast-paced, high-energy environment.

Mansioni

• Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
• Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
• Work with the sales team to provide and negotiate competitive pricing
• Input, update and manage shipment information in state-of-the-art systems
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed

Conoscenze

Bilingual Spanish/English

Strong communication

Customer service

Self-motivated

Tech-savvy

Problem solving

Formazione

College degree preferred

Descrizione del lavoro

Your Role

Here’s what you will be doing:

• Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
• Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
• Work with the sales team to provide and negotiate competitive pricing
• Input, update and manage shipment information in state-of-the-art systems
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed

About You

The company is looking for:

• Fluent in Spanish and English
• Elite work ethic, 100% in-office, expected to go above and beyond
• Extreme sense of urgency to efficiently juggle dynamic operations
• Strong communication skills with ability to handle conflict
• Solution-focused mindset and exceptional customer service
• Ability to work with the latest technologies
• Self-motivated, ambitious, coachable, independent, and assertive problem solver
• Comfortable competing daily in a fast-paced, high-energy environment
• College degree preferred but not required
• Military veterans encouraged to apply

Compensation & Benefits

• $40,000 minimum annual salary
• Uncapped commission opportunity
• Health, dental, and vision coverage
• 401(k) with company match
• Employee discounts, financial wellness planning, tuition reimbursement, and other perks

Career Progression

• Outstanding career growth potential with a structured leadership track