Bike Technician & Customer Experience Pro

Dick's Sporting Goods; Oak Ridge (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

DICK'S Sporting Goods in Oak Ridge, TN is seeking a Bike Technician to deliver a world-class, cyclist-focused customer experience. You will build and repair bicycles following established procedures and use your knowledge to recommend options that fit customers’ needs.

You will uphold presentation standards, engage customers with passion for cycling, promote warranties and loyalty programs, and help the team maintain a safe, organized Bike Department.

Qualifications

• Prior experience of building, repairing, and selling bicycles preferred.

Responsibilities

• Create a world-class customer experience by engaging customers in the Bike Department and driving sales.
• Build and repair bicycles according to established procedures.
• Uphold standards for merchandise presentation and Bike Department signage.
• Demonstrate passion for cycling and interact with customers to share knowledge and recommendations.
• Support the team and store with safety, loss prevention, and standard operating procedures.

Skills

Bike repair

Customer service

Sales

Job description

DICK'S Sporting Goods in Oak Ridge, TN is seeking a Bike Technician to deliver a world-class, cyclist-focused customer experience. You will build and repair bicycles following established procedures and use your knowledge to recommend options that fit customers’ needs.

You will uphold presentation standards, engage customers with passion for cycling, promote warranties and loyalty programs, and help the team maintain a safe, organized Bike Department.