Bike Technician & Customer Experience Pro

Dick's Sporting Goods; Dothan (AL); On-site; USD 16,531 - 22,041; Full time

Job summary

DICK'S Sporting Goods in Alabama is seeking a Bike Technician who delivers a differentiated customer experience by building and repairing bicycles to established procedures. You will leverage product knowledge to recommend bikes and accessories, supporting the Bike Department with enthusiasm and expertise.

This role involves creating world-class service, maintaining merchandise presentation, promoting warranty programs, and helping achieve sales goals while assisting with exercise equipment

Qualifications

• Experience in bicycle maintenance or enthusiasm for cycling.

Responsibilities

• Provide passionate customer service and sell through customer engagement in the Bike Department.
• Uphold company standards for merchandise presentation.
• Build and repair bikes according to established procedures.
• Assist with the assembly of exercise equipment as needed.
• Adhere to safety and store policies and maintain confidentiality of company information.

Skills

Bike repair

Customer service

Product knowledge

Sales

Merchandise presentation

Job description

DICK'S Sporting Goods in Alabama is seeking a Bike Technician who delivers a differentiated customer experience by building and repairing bicycles to established procedures. You will leverage product knowledge to recommend bikes and accessories, supporting the Bike Department with enthusiasm and expertise.

This role involves creating world-class service, maintaining merchandise presentation, promoting warranty programs, and helping achieve sales goals while assisting with exercise equipment