Bike Technician & Customer Experience Pro

DICK; Kentucky; On-site; USD 17,000 - 27,000; Full time

Job summary

DICK'S Sporting Goods in Kentucky seeks a Bike Technician to provide a differentiated customer experience by building and repairing bicycles and offering informed product recommendations.

The role emphasizes safety, quality, and merchandise presentation while actively selling bikes, accessories, and warranty programs to help cyclists achieve their goals. Join a team that values passion for sport and hands-on support.

Qualifications

• Previous experience building, repairing, and selling bicycles preferred
• Ability to stand, bend, reach, and lift up to 35 lbs occasionally
• Comfort interacting with customers and explaining bike-related products

Responsibilities

• Provide passionate customer service and engage customers in the Bike Department
• Build and repair bikes according to established procedures
• Promote warranties, loyalty programs, and seasonal promotions
• Help with assembly of exercise equipment as needed
• Maintain merchandise presentation to company standards
• Support store team across operations

Skills

Customer service

Bike maintenance

Sales/upselling

Team collaboration

Tools

Bike repair tools

Job description

DICK'S Sporting Goods in Kentucky seeks a Bike Technician to provide a differentiated customer experience by building and repairing bicycles and offering informed product recommendations.

The role emphasizes safety, quality, and merchandise presentation while actively selling bikes, accessories, and warranty programs to help cyclists achieve their goals. Join a team that values passion for sport and hands-on support.