Bike & Snow Department Lead – Team Builder & Service Expert

Retail Concepts, Inc.; Katy (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly Rate + Commission

Health, Vision, and Dental Insurance

Employer-Paid Basic Life Insurance

PTO

401 (k) Plan + Company Match

Employee Purchase Discount

Product Knowledge/Training Sessions

Job summary

Sun & Ski Sports is looking for a driven and dynamic Hardgoods Coordinator to lead our Bike & Snow departments in delivering excellence. As a Coordinator, you'll lead and develop a high-performing team focused on revolutionizing the way we serve our customers.

You’ll drive results by streamlining operations, inspiring your associates, and creating an atmosphere that’s not just about transactions — but memorable, meaningful interactions.

Qualifications

• 1+ years of management experience
• 2+ years in retail bike shop and snow sports
• Outdoor enthusiast with cycling, skiing/snowboarding, water sports
• Proven talent in recruiting, interviewing, training, and team development
• Strong interpersonal and vendor relationships

Responsibilities

• Supervise opening and closing the store as needed
• Deliver exceptional customer service
• Provide high-quality bike service and maintain equipment
• Train and develop team in effective selling strategies
• Create strategic plans to increase department sales using data
• Maintain a visually appealing department
• Identify operational problems and present solutions
• Uphold company policies and procedures
• Attend Bike & Snow clinics to maintain product knowledge
• Represent Sun & Ski Sports in local cycling and snow communities
• Support bike and cycling events and strengthen community relations
• Coordinate with Store Manager, District Manager, and Home Office

Skills

Team leadership

Customer service

Communication skills

Problem solving

Job description

Sun & Ski Sports is looking for a driven and dynamic Hardgoods Coordinator to lead our Bike & Snow departments in delivering excellence. As a Coordinator, you'll lead and develop a high-performing team focused on revolutionizing the way we serve our customers.

You’ll drive results by streamlining operations, inspiring your associates, and creating an atmosphere that’s not just about transactions — but memorable, meaningful interactions.