Hardgoods Coordinator

Sun & Ski Sports; Katy (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly Rate + Commission

Health, Vision, and Dental Insurance

Employer-Paid Basic Life Insurance

Accident Insurance, Critical Illness,

Hospital Indemnity, Pet Insurance, IDT

Paid Time Off (PTO)

401 (k) Plan + Company Match

Employee Purchase Discount

Product Knowledge/Training Adventure

Job summary

Sun & Ski Sports in Houston, TX seeks a driven Hardgoods Coordinator to lead our Bike & Snow departments. You will guide a high-performing team, streamline operations, and deliver memorable, customer-focused experiences in a fast-paced outdoor retail setting.

Bring 1+ year of management and 2+ years in bike/snow sports retail. You’ll train staff, drive sales, and represent the brand at local events while collaborating with store leadership and corporate partners.

Qualifications

• 1+ years of management experience leading a team.
• 2+ years in retail bike shop and snow sports industry.
• Outdoor Enthusiast with passion for cycling, skiing/snowboarding, water sports.
• Proven talent in networking, recruiting, interviewing, training, and team development.
• Excellent interpersonal and communication skills with cross-functional partners.
• Strong organizational and time management abilities with multi-tasking.
• Analytical and problem-solving skills with attention to detail.

Responsibilities

• Supervise operations, including opening and closing the store as needed.
• Ensure exceptional customer service and exceed expectations.
• Provide high-quality bike service and maintain equipment integrity.
• Train and develop team members; drive continuous improvement.
• Create strategic plans to increase department sales using data and goals.
• Maintain an appealing department that meets company standards.
• Identify issues and propose viable, results-oriented solutions.
• Ensure adherence to company policies and procedures.
• Attend Bike & Snow clinics to stay updated on products.
• Represent Sun & Ski Sports within local cycling and snow communities.
• Support bike and cycling events; strengthen community ties.
• Communicate with Store Manager, District Manager, and Home Office.
• Uphold Loss Prevention standards and cash controls.

Skills

Leadership

Retail bike/snow sports experience

Team development

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

OVERVIEW

Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance.

SUMMARY

Sun & Ski Sports is looking for a driven and dynamic Hardgoods Coordinator to lead our Bike & Snow departments in delivering excellence. As a Coordinator, you'll lead and develop a high-performing team focused on revolutionizing the way we serve our customers. You’ll drive results by streamlining operations, inspiring your associates, and creating an atmosphere that’s not just about transactions — but memorable, meaningful interactions. If you're ready to bring energy, expertise, and enthusiasm to the floor — this is your chance to make an impact in a fun, fast-paced, and adventurous retail environment.

JOB RESPONSIBILITIES

• Serve in a supervisory capacity, including opening and closing the store as needed.
• Ensure your team consistently delivers exceptional customer service, exceeding expectations.
• Provide high-quality and timely bike service, maintaining the integrity and performance of all equipment.
• Train and develop team members in effective selling strategies and drive a culture of continuous improvement.
• Create and implement strategic plans to increase department sales using data analysis and goal setting.
• Maintain a visually appealing department that meets company standards and inspires customers.
• Identify operational problems and opportunities, and present viable, results-oriented solutions.
• Ensure all employees follow company policies and procedures.
• Attend Bike & Snow clinics (in-store and off-site) to maintain up-to-date product knowledge.
• Represent and promote Sun & Ski Sports within the local cycling and snow sports communities.
• Support and participate in bike and cycling events, strengthening community relationships.
• Maintain ongoing communication with the Store Manager, District Manager, and Home Office to align with company initiatives.
• Uphold Loss Prevention standards, minimizing inventory loss and maintaining accurate cash control.

REQUIREMENTS

• 1+ years of management experience, with the ability to lead, motivate, and develop a team.
• 2+ years of retail bike shop and snow sports industry experience, with working knowledge of business operations and shrink reduction.
• Outdoor Enthusiast with a passion for cycling, skiing/snowboarding, water sports, surfing, swimming, skating, skateboarding, and more!
• Proven talent in networking, recruiting, interviewing, training, and team development.
• Exceptional interpersonal and communication skills to build strong relationships with vendors, buyers, store teams, and upper management.
• Excellent organizational and time management abilities, with the capacity to multi-task effectively.
• Strong analytical and problem-solving skills with keen attention to detail.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.

Company Benefits

• Pay: Hourly Rate + Commission
• Health, Vision, and Dental Insurance
• Employer-Paid Basic Life Insurance
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
• Paid Time Off (PTO)
• 401 (k) Plan + Company Match
• Employee Purchase Discount
• Company/Vendor-sponsored Product Knowledge/Training Adventure trips