Bike Sales Coordinator

Sun & Ski Sports; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Sun & Ski Sports in Austin, TX is seeking a driven Bike Sales Coordinator to lead our bike department and elevate the customer experience.

The role emphasizes team leadership, in-store bike services and fittings, and partnerships with vendors and local cycling communities.

If you have retail leadership, passion for cycling, and a knack for coaching, join our active team and help customers find the right gear.

Qualifications

• 1+ years of management experience in retail or specialty shop.
• 2+ years in retail sales or bike shop.
• Knowledge of inventory control and shrink reduction.
• Experience recruiting, interviewing, training, and developing teams.
• Strong interpersonal and communication skills.
• Organizational and time-management abilities.
• Passion for cycling and other outdoor activities.

Responsibilities

• Champion a customer-first culture and deliver exceptional service.
• Provide bike services, repairs, and fittings.
• Train and develop store associates on selling strategies.
• Lead team to achieve store goals.
• Oversee visual presentation of the bike department.
• Maintain merchandising and operational integrity.
• Represent Sun & Ski Sports in the cycling community.
• Support bike/cycling events.
• Communicate with store leadership and corporate partners.
• Identify opportunities and propose solutions.

Skills

Management experience

Retail sales

Inventory control

Networking & recruitment

Training & development

Interpersonal communication

Organization & time management

Analytical thinking

Outdoor cycling passion

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

11 - AUSTIN, Austin, TX, US

OVERVIEW

Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it\'s watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We\'re dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance.

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We\'re looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We\'ve been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports – Find Yourself Outside.

SUMMARY

Sun & Ski Sports is seeking a driven, energetic, and customer-focused Bike Sales Coordinator to revolutionize the customer experience in our store. If you thrive in a team environment and have the drive to be #1, this is your opportunity to lead and make an impact!

JOB RESPONSIBILITIES

• Champion a customer-first culture, ensuring every guest receives exceptional service that exceeds expectations.
• Deliver prompt, high-quality bike services, repairs, and fittings tailored to each customer\'s needs.
• Train and develop store associates on effective selling strategies and product knowledge with a focus on continuous improvement.
• Coach and inspire your team to reach individual and store goals in a motivating, team-oriented environment.
• Oversee the visual presentation of the bike department to ensure a compelling, brand-aligned shopping experience.
• Keep merchandising fresh and customer-friendly, adhering to Sun & Ski standards.
• Monitor and minimize inventory shrink, enforce accurate cash handling, and uphold operational integrity.
• Ensure full adherence to company policies and procedures across your team.
• Actively participate in bike clinics (both in-store and off-site) to stay ahead of product trends and enhance your team\’s expertise.
• Represent Sun & Ski Sports within the local cycling community, promoting our brand and building relationships.
• Support and lead bike/cycling events, cultivating a vibrant and engaged customer base.
• Maintain clear and consistent communication with store leadership and corporate partners to align with company goals and initiatives.
• Identify challenges and opportunities within your department and propose innovative, actionable solutions.

REQUIREMENTS

• 1+ years of management experience, preferably in a retail or specialty shop environment.
• 2+ years of experience in retail sales and/or working in a bike shop.
• Solid understanding of business operations, including inventory control and shrink reduction strategies.
• Proven ability in networking, recruiting, interviewing, training, and team development.
• Strong interpersonal and communication skills for building productive relationships with vendors, buyers, store teams, and senior management.
• Demonstrated organizational and time-management abilities, with an aptitude for handling multiple priorities effectively.
• Analytical thinking and problem-solving skills with a keen eye for detail.
• Outdoor enthusiast: Deep passion for cycling, with enthusiasm for other outdoor activities such as skiing/snowboarding, water sports, swimming, surfing, skateboarding, and more

INDRET

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.