Bike Service Technician & Rider Experience Expert

Specialized Bicycle Components; Tampa (FL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Competitive health benefits

Employee discounts on products

Paid parental leave

Job summary

Specialized Bicycle Components in Tampa, FL is seeking a Service Technician to provide expert bike service and outstanding rider experiences both in-store and for remote customers. You will diagnose, service, and guide riders quickly and with minimal friction to keep them riding longer and better.

We value bike shop or mechanic experience, strong communication, and the ability to stand long hours and lift 50 lbs. Weekend work is required along with a passion for cycling and rider-first service.

Qualifications

• Experience in a bike shop or as a bike mechanic is preferred.
• Excellent communication with riders and teammates.
• Ability to stand for long periods and lift 50 lbs or more.
• Willingness to work weekends as needed.

Responsibilities

• Assist riders in person and remotely, diagnosing and recommending services from a menu.
• Perform bike maintenance, tune-ups, and repairs with accuracy and efficiency.
• Maintain clean, organized service area and document service work orders.
• Provide expert product/service recommendations to customers.

Skills

Bike shop experience

Customer service

Communication

Weekend availability

Tools

Lightspeed POS

Job description

Specialized Bicycle Components in Tampa, FL is seeking a Service Technician to provide expert bike service and outstanding rider experiences both in-store and for remote customers. You will diagnose, service, and guide riders quickly and with minimal friction to keep them riding longer and better.

We value bike shop or mechanic experience, strong communication, and the ability to stand long hours and lift 50 lbs. Weekend work is required along with a passion for cycling and rider-first service.