Bike Service Technician & Rider Experience Pro

Specialized Bicycle Components, Inc.; Charlotte (NC); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid holidays

Employee discounts

Job summary

Specialized Bicycle Components, Inc. in Charlotte, NC is seeking a part-time Service Technician to engage riders, diagnose basic bike issues, and perform tune-ups in-store. You will also assist with sales through technical expertise and provide exceptional rider service.

You will collaborate with staff, maintain service records, and help build an inviting, knowledgeable shop environment while prioritizing safety and customer satisfaction.

Qualifications

• Bike shop or bike mechanic experience required.
• Excellent communication with riders and team.
• Able to work weekends and lift up to 50 lbs.

Responsibilities

• Assist riders and perform in-store bike servicing.
• Explain service options and upsell where appropriate.
• Maintain cleanliness and operate POS systems.

Skills

Bike mechanic experience

Customer service

Teamwork

Weekend availability

Tools

Lightspeed POS

Job description

Specialized Bicycle Components, Inc. in Charlotte, NC is seeking a part-time Service Technician to engage riders, diagnose basic bike issues, and perform tune-ups in-store. You will also assist with sales through technical expertise and provide exceptional rider service.

You will collaborate with staff, maintain service records, and help build an inviting, knowledgeable shop environment while prioritizing safety and customer satisfaction.