BIC Manager: New Business & Conflicts Lead

Cooley LLP; Washington (District of Columbia); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical

Health savings account

Dental

Vision

Flexible spending accounts

Life insurance

Parental leave

Paid time off

Job summary

Cooley LLP in Washington, DC is seeking a BIC Manager (New Business) to lead the Business Intake and Conflicts team, overseeing conflicts checks, intake processing, and compliance requests for the designated region. The role includes mentorship, timecard oversight, and performance management to drive operational excellence.

You will work closely with BIC leadership, attorneys, paralegals, and business professionals to ensure efficient service delivery, adherence to policies, and ongoing staff

Qualifications

• 5+ years of combined conflicts and legal intake experience.
• Bachelor’s or JD preferred.
• Prior training experience strongly preferred.
• Knowledge of conflicts resolution best practices.
• Paralegal certificate or completion of an ethics course in paralegal program.

Responsibilities

• Provide day-to-day management and mentorship of direct reports.
• Manage workflow and time logs/time off requests.
• Serve as main contact for escalated questions from teams, and cross-functional teams.
• Meet weekly with assigned team and provide written updates.
• Collaborate with BIC Leadership on service goals, procedures, and process refinement.
• Take primary responsibility for day-to-day implementation of agreed strategies for achieving service goals.

Skills

Microsoft Office

iManage

Legal intake

Conflicts resolution

Supervisory experience

Training experience

Communication skills

Education

Bachelor's degree or JD

Paralegal certificate

Job description

Cooley LLP in Washington, DC is seeking a BIC Manager (New Business) to lead the Business Intake and Conflicts team, overseeing conflicts checks, intake processing, and compliance requests for the designated region. The role includes mentorship, timecard oversight, and performance management to drive operational excellence.

You will work closely with BIC leadership, attorneys, paralegals, and business professionals to ensure efficient service delivery, adherence to policies, and ongoing staff