Beverage Specialist: Customer Experience & Sales

Kroger Family of Companies; Roanoke (VA); On-site; USD 20,000 - 29,000; Full time

Job summary

Kroger Family of Companies in Roanoke, VA is seeking a beer/wine/spirits associate to deliver outstanding customer service and maintain a safe, clean store environment. You will assist management to achieve department sales and profit goals and stay aligned with quality assurance standards.

Responsibilities include helping customers, stocking, labeling and inventory, and promoting specials. A 21+ age minimum and basic math skills are required; beer/wine knowledge is preferred and second-language

Qualifications

• Must be 21 years of age.
• Ability to handle stressful situations.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment and assist customers with product questions.
• Build knowledge of department products and respond to questions with recommendations.
• Assist with adult beverage displays and in-store promotions in consultation with store management.
• Maintain familiarity with beer, wine, and spirits products and terms.
• Inform customers about Beer/Wine/Spirits specials.
• Recommend products to customers to meet their needs.
• Prepare, package, label, and inventory merchandise.
• Check product quality and review sell-by dates.

Skills

Effective communication

Stress management

Basic math

Job description

Kroger Family of Companies in Roanoke, VA is seeking a beer/wine/spirits associate to deliver outstanding customer service and maintain a safe, clean store environment. You will assist management to achieve department sales and profit goals and stay aligned with quality assurance standards.

Responsibilities include helping customers, stocking, labeling and inventory, and promoting specials. A 21+ age minimum and basic math skills are required; beer/wine knowledge is preferred and second-language