Beverage Specialist: Customer Experience & Promotions

Kroger; Cold Spring (KY); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Healthcare

Flexible schedule

Counseling services

Employee discounts

Tuition reimbursement

Career growth

Job summary

Kroger in Cold Spring, KY is hiring for a store associate in the beer, wine and spirits department. You will assist customers, answer questions, and help execute displays and promotions to drive sales.

You will maintain product knowledge, ensure freshness and proper temperatures, and uphold safety standards. This role also requires 21+ age, ability to handle pressure, basic math, and a second language; training and benefits are provided.

Qualifications

• Must be 21 years of age.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Knowledge of imported and domestic varieties, and flavor profiles.
• Knowledge of industry trends in specialty wines and beers.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Assist with execution of adult beverage displays and promotions in consultation with store management.
• Maintain familiarity with adult beverage product names, pronunciation, origin and industry terms.
• Inform customers of Beer/Wine/Spirits specials.
• Recommend beer/wine/spirits items to customers to meet their needs.
• Adequately prepare, package, label and inventory merchandise.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to management.
• Display a positive attitude and stay current with ads.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Reinforce safety programs and notify management of unsafe conditions.
• Inspect equipment and notify about repairs.
• Notify management of accidents and safety risks.
• Report theft or fraud and other issues.
• Perform essential functions of the position with or without accommodation.

Skills

21+ age

Stress management

Basic math

Wine/beer knowledge

Second language

Job description

Kroger in Cold Spring, KY is hiring for a store associate in the beer, wine and spirits department. You will assist customers, answer questions, and help execute displays and promotions to drive sales.

You will maintain product knowledge, ensure freshness and proper temperatures, and uphold safety standards. This role also requires 21+ age, ability to handle pressure, basic math, and a second language; training and benefits are provided.