Beverage Sales & Customer Experience Specialist

Kroger Family of Companies; Parker (CO); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Parker, CO is seeking staff to deliver outstanding customer experiences in the beverage department. You will help customers, know product details, and support display and promotions while ensuring freshness and safety.

The role requires 21+ years of age, ability to handle stress, strong communication, and basic math. Prior beer/wine/licensed beverage knowledge is highly valued. The position is on site with hourly pay between $19.40 and $26.35.

Qualifications

• Must be 21 years of age.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products in the department and store.
• Gain and maintain knowledge of products in the department and respond to questions with suggestions.
• Assist with execution of adult beverage display plans and in-store promotions.
• Maintain familiarity with adult beverage product names and industry terms.
• Inform customers of Beer/Wine/Spirits specials.
• Recommend beer/wine/spirits items to customers.
• Prepare, package, label and inventory merchandise.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads.
• Ensure proper temperatures in cases and coolers; maintain temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and arrange repairs as needed.
• Notify management of accidents and safety risks.
• Report any safety risks or illegal activity.
• Must be able to perform essential functions of the position with or without accommodation.

Skills

Effective communication

Stress management

Math basics

Beer/Wine/Liquor experience

Second language skills

Job description

Kroger Family of Companies in Parker, CO is seeking staff to deliver outstanding customer experiences in the beverage department. You will help customers, know product details, and support display and promotions while ensuring freshness and safety.

The role requires 21+ years of age, ability to handle stress, strong communication, and basic math. Prior beer/wine/licensed beverage knowledge is highly valued. The position is on site with hourly pay between $19.40 and $26.35.