Beverage Specialist – Beer, Wine & Spirits

Kroger; Roanoke (VA); On-site; USD 28,000 - 42,000; Full time

Job summary

Kroger in Roanoke, VA is seeking a team member for our Beer/Wine department to deliver exceptional customer service and maintain a safe, clean store environment. You will assist the department manager in meeting sales goals and ensure quality standards across the department.

The role requires 21+ age, strong communication skills, and the ability to work in a fast-paced setting while providing product recommendations and maintaining accurate product knowledge.

Qualifications

• Must be 21 years of age.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Gain and maintain knowledge of department products and respond to customer questions and suggestions.
• Assist with execution of adult beverage displays and in-store promotions with store management.
• Maintain familiarity with adult beverage product names, pronunciations, origins, and industry terms.
• Inform customers of Beer/Wine/Spirits specials and help them find items they want.

Skills

Age 21+

Stress management

Effective communication

Basic math

Job description

Kroger in Roanoke, VA is seeking a team member for our Beer/Wine department to deliver exceptional customer service and maintain a safe, clean store environment. You will assist the department manager in meeting sales goals and ensure quality standards across the department.

The role requires 21+ age, strong communication skills, and the ability to work in a fast-paced setting while providing product recommendations and maintaining accurate product knowledge.