Beverage Shift Supervisor - High-Volume Gaming

WarHorse Gaming; Omaha (NE); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Federal health coverage

Full insurance coverage

401(k) with immediate vesting and 2%+?

Quarterly incentive program

Vacation, holiday & sick days

Job summary

WarHorse Gaming Omaha is seeking a Beverage Shift Supervisor to assist in managing the beverage service team and operations during an assigned shift. This role supports exceptional guest satisfaction through effective team training, operational oversight, and a hands-on leadership style.

The position requires 3+ years in F&B management with supervisory experience in high-volume gaming environments, strong POS and Office skills, and relevant certifications.

Qualifications

• Must be 19 years of age or older.
• Associate degree or equivalent related experience.
• Three (3) years in food & beverage management with 1 year in supervisory role in high-volume gaming operations.
• Proficiency with Microsoft Office Suite or related software.
• Strong POS operational and programming experience.
• Knowledge of health, hotel, or food service regulations.
• Proficiency in operational financial management, accountability, and budgeting.
• Ability to secure and maintain a Nebraska Gaming License.
• ServSafe certification.
• TIPS Alcohol Awareness certification.
• Responsible for selling, serving, or distributing alcoholic beverages and/or exercising comp authority.

Responsibilities

• Practice, support, and maintain WarHorse Gaming Mission, Vision, and Values.
• Provide tools, training, and supplies for beverage team to deliver exemplary guest service.
• Assist in scheduling beverage team members for coverage during regular hours and events.
• Monitor par levels and daily inventory of supplies.
• Maintain beverage inventory and supplies as needed.
• Participate in weekly inventory and assist with orders.
• Ensure payment and/or comp authorization is received for all items.
• Assist with cash-register balancing and report discrepancies.
• Ensure prompt, friendly, high-quality beverage service for all guests.
• Comply with training requirements (S.M.A.R.T./TIPS) and regulations.
• Authorize comp transactions.
• Participate in developing drink specials and promotions.
• Stay current with beverage service trends and attend trainings.
• Ensure compliance with department rules and local, state, federal regulations.
• Promote positive public and employee relations.
• Perform other duties as assigned.

Skills

POS experience

Microsoft Office proficiency

Team leadership

Budgeting / financial management

Education

Associate degree or related experience

Tools

POS systems

Microsoft Office

Job description

WarHorse Gaming Omaha is seeking a Beverage Shift Supervisor to assist in managing the beverage service team and operations during an assigned shift. This role supports exceptional guest satisfaction through effective team training, operational oversight, and a hands-on leadership style.

The position requires 3+ years in F&B management with supervisory experience in high-volume gaming environments, strong POS and Office skills, and relevant certifications.