Beverage Supervisor - Omaha

WarHorse Casino; Omaha (NE); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Federal Employees Medical Coverage

Full Insurance Coverage offerings

401K with Immediate Vesting & Company

Quarterly Incentive Program

Vacation, Holiday & Sick Days

Job summary

WarHorse Gaming Omaha, LLC is seeking a Beverage Shift Supervisor for the Graves shift to lead the beverage team and ensure guest satisfaction. The role includes supervising service, training staff, scheduling, and inventory management.

This position requires a minimum of three years in beverage management, a 19+ age requirement, and relevant certifications such as ServSafe and TIPS Alcohol Awareness. Compliance with gaming and health regulations is essential.

Qualifications

• Must be 19 years or older.
• Associate degree or equivalent related experience.
• Three (3) years of experience in food and beverage management, with a minimum of one (1) year in a supervisory capacity in a high-volume beverage gaming operation that includes Banquets, Entertainment, multiple bars and restaurants.
• Proficient with Microsoft Office Suite or related software.
• Strong POS operational and programming experience.
• Knowledge of government health, hotel, or food service regulations.
• Proficient in operational financial management accountability and budgeting.

Responsibilities

• Assist in managing the beverage service team and operations during an assigned shift.
• Train staff to ensure guest satisfaction and service excellence.
• Schedule Beverage team members for coverage during hours and events.
• Monitor inventory and par levels; participate in weekly inventories and orders.
• Authorize comp transactions and balance cash registers at shift end.
• Develop drink specials and promotions; stay updated on beverage trends.
• Ensure compliance with training and licensing requirements.

Skills

Guest service

Communication

Leadership

Budgeting

Education

Associate degree or equivalent

Tools

POS systems

Microsoft Office

ServSafe

TIPS Alcohol Awareness

Job description

Summary

Beverage Shift Supervisor- Graves Shift

SUMMARY DESCRIPTION:

The Beverage Shift Supervisor is responsible for assisting in managing the beverage service team and operations during an assigned shift. In addition, the Beverage Shift Supervisor ensures excellence in guest satisfaction through effective training of staff and a hands-on, led by example management style. Pay starts at $22.33/hour. Graves shift

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Essential duties and tasks that must be performed with or without reasonable accommodation.
• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC
• Provides the tools, training. communication and supplies necessary for the beverage team to deliver exemplary guest service.
• Assists in scheduling Beverage team members to ensure appropriate coverage during regular operating hours and special events.
• Monitors par levels and daily inventory of supplies.
• Maintains beverage inventory and supplies in accordance with business demands.
• Participates in weekly inventory and assists Beverage Manager with weekly and monthly orders.
• Requires that payment, and/or comp authorization is received upon service of all food and beverage items provided and is responsible for assisting food and beverage staff in the proper balancing of the cash register at the end of each shift. Reports any discrepancies to Finance.
• Ensures prompt, efficient, and friendly quality service and preparation beverages to any and all customers.
• Complies with S.M.A.R.T. or T.I.P.S. training.
• Authorizes comp transactions.
• Participates in developing drink specials and promotions.
• Stays current with Beverage service and offering trends.
• Attends periodic meetings and training sessions and ensures Beverage team members are compliant with required trainings and certifications.
• Complies with all department rules, regulations, policies, procedures, and internal controls, and any and all local, state, and federal rules and regulations.
• Promotes positive public and employee relations.
• Performs other duties as assigned.

JOB SPECIFICATIONS:

Education, experience, skills required, equipment used.

• Must be 19 years or older.
• Associate degree or equivalent related experience
• Three (3) years of experience in food and beverage management, with a minimum of one (1) year in a supervisory capacity in a high-volume beverage gaming operation that includes Banquets, Entertainment, multiple bars and restaurants.
• Proficient with Microsoft Office Suite or related software.
• Strong POS operational and programming experience.
• Knowledge of government health, hotel, or food service regulations.
• Proficient in operational financial management accountability and budgeting.

BENEFITS

• Federal Employees Medical Coverage
• Full Insurance Coverage offerings
• 401K with Immediate Vesting & Company Match
• Quarterly Incentive Program
• Vacation, Holiday & Sick Days

CORE COMPETENCIES:

• Guest Focus
• Initiative
• Teamwork Orientation
• Communication Proficiency
• Ethical Conduct
• Problem Solving/Analysis
• Decision Making
• Flexibility
• Stress Management/Composure

TRAVEL REQUIREMENTS:

Travel is not required for this position.

WORK HOURS:

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? ServSafe, TIPS Alcohol Awareness

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.