Beverage Route Sales Specialist

Farmer Brothers Co; Denver, Northern (CO, KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

Farmer Brothers Co in Denver, CO is seeking an Entry level Route Delivery Associate. Monday - Friday, 7:00 am - 3:30 pm with overtime as needed, you will deliver, replenish, and rotate beverage station products on each call when assigned to a route.

You will ensure equipment is clean and in working order, performing at least one Cup Quality Check daily, while escalating issues to the ASM to maintain customer satisfaction and on-time service.

Qualifications

• High School Diploma or equivalent required.
• Route delivery experience a plus.
• Customer service background preferred.
• Previous foodservice industry experience desired.
• Possess a clean and good driving record.

Responsibilities

• Deliver, replenish, and rotate beverage station products on each call when assigned to a route.
• Ensure equipment is clean and in working order, executing a minimum of one CQC (Cup Quality Check) per day.
• Responsible for escalating customer issues quickly to the ASM (Area Sales Manager) and ensuring customer satisfaction.
• Ensure all customers on a daily set schedule receive delivery and service as required.
• Manage invoices, inventory, and collections daily when on a route.
• Responsible for increasing Revenue per Stop through identifying and closing distribution voids on core products, executing seasonal and LTO promotions, executing pricing actions and ensuring the beverage station is set to standard when assigned to a route.
• Notify ASM of any inefficiencies, customer dissatisfaction or opportunities found while running route relief.
• Assist ASM on inventory cycle counts, warehouse duties and customer related matters as assigned.
• Become familiar with brewing equipment and learn to make basic repairs or adjustments.
• Consistently execute the Farmer Brothers customer call process (The Farmer Brothers Way to Sell) to drive customer satisfaction and loyalty. Make sales calls when time and opportunity allows.
• May perform other duties as assigned including assisting in warehouse operations, accounts receivable collections, and customer service activities.

Skills

Customer service

Sales skills

Communication

Mechanical aptitude

Time management

Education

High School Diploma or equivalent

Job description

Farmer Brothers Co in Denver, CO is seeking an Entry level Route Delivery Associate. Monday - Friday, 7:00 am - 3:30 pm with overtime as needed, you will deliver, replenish, and rotate beverage station products on each call when assigned to a route.

You will ensure equipment is clean and in working order, performing at least one Cup Quality Check daily, while escalating issues to the ASM to maintain customer satisfaction and on-time service.