Bespoke Luxury Itinerary Designer

Auberge Collection; Park City (UT); On-site; USD 55,000 - 75,000; Full time

Job summary

Auberge Collection’s Lodge at Blue Sky in Park City, UT seeks an Itinerary Designer to curate bespoke itineraries for discerning guests. You’ll work with adventures, spa and culinary teams to create memorable experiences, handling inquiries via phone and email with professionalism and in-depth knowledge of the property and surrounding area.

You will input guest details, coordinate requests, and assist with last‑minute arrangements, ensuring a seamless guest journey aligned to Auberge standards.

Qualifications

• A genuine affinity for interacting meaningfully and positively with Lodge teammates.
• Minimum two years as Trip Designer, Concierge, or Guest Services Agent, specializing in luxury adventure travel.
• Excellent service, etiquette, and protocol skills and knowledge in all facets of communication.
• Familiarity with local area, geography, recreation, restaurants, events, sights, and places of interest.
• Ability to think critically and solve problems as they arise.

Responsibilities

• Create a genuine, informative, and personalized guest experience.
• Use the guest’s name whenever possible and appropriate.
• Communicate and arrange guest adventures, dining and spa to appropriate teams.
• Book experiences for vendors on and off property.
• Utilize all systems to book, schedule, plan and design a guest itinerary.
• Assist with guest emails, phone calls and inquiries pertaining to upcoming guest stay.
• Coordinate and execute guest requests in a timely manner.
• Coordinate with Reservations about last minute bookings and stay inclusions.
• Maintain knowledge of property facilities, hours, and local points of interest.
• Work with Guest Services to ensure a smooth operation.
• Engage guests professionally via phone and email.
• Input guest contact information and update guest history with preferences.

Skills

Guest services

Luxury travel

Communication skills

Local knowledge

Problem solving

Job description

Auberge Collection’s Lodge at Blue Sky in Park City, UT seeks an Itinerary Designer to curate bespoke itineraries for discerning guests. You’ll work with adventures, spa and culinary teams to create memorable experiences, handling inquiries via phone and email with professionalism and in-depth knowledge of the property and surrounding area.

You will input guest details, coordinate requests, and assist with last‑minute arrangements, ensuring a seamless guest journey aligned to Auberge standards.