Bereavement Administrative Coordinator

By the Bay Health; Larkspur (CA); In loco; USD 34.000 - 41.000; Tempo pieno

Descrizione del lavoro

By The Bay Health in Larkspur, CA is seeking a full-time Bereavement Administrative Coordinator to support our Bereavement Programs. The role provides administrative coordination in compliance with policies and laws, with a schedule Monday through Thursday, 8:30am to 5:00pm, onsite.

You will manage DocuSign BV documents, coordinate daily reports, and assist callers with grief support referrals, working closely with the Bereavement Services Manager.

Competenze

• Associate degree (A. A.) or equivalent from a two-year college or technical school, or six months to one-year related experience.
• Experience coordinating administrative tasks in a healthcare or nonprofit setting is a plus.

Mansioni

• Coordinate BV risk and early outreach calls by monitoring CIS daily reports and clinician communications.
• Prepare and track multiple logs and evaluations, ensuring compliance for group registrations and community in-services.
• Coordinate DocuSign BV documents, obtain signatures, track and scan electronic consents for counselors.
• Provide callers with BV program information and refer bereaved families to appropriate resources; consult with Bereavement Services Manager.

Conoscenze

Administrative coordination

Customer service

Documentation coordination

Communication skills

Formazione

Associate degree (A. A.) or equivalent

Strumenti

DocuSign

Descrizione del lavoro

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

The Bereavement Administrative Coordinator will provide administrative coordination to the Bereavement Programs in compliance with organization policies and procedures and applicable laws and regulations

Schedule:

Every Monday, Tuesday Wednesday & Thursday; 8:30am - 5:00pm

Location:

Onsite - Larkspur, CA with additional coverage to our San Francisco, CA office as needed

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.
Essential Duties & Responsibilities include(but are not limited to):

• Monitor clinical information system (CIS) daily reports and clinician communications and coordinate daily BV risk and early outreach call assignments in compliance with agency policy and protocols
• Prepare, monitor, and coordinate multiple tracking tools, logs and evaluations and maintain administrative and customer service compliance for group registrations and community in-services
• Responsible for coordinating DocuSign BV documents, obtaining signatures, tracking, and scanning electronic consents for counselors in DocuSign
• Responsible for accurately providing services information to callers to the BV department, including general protocols for utilizing BV counseling, grief crisis community support and with locating, providing referrals to out of state bereaved family members, as appropriate. Consult with Bereavement Services Manager as needed

Education/Experience:

• Associate degree (A. A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

Pay Range:
$25.00 - $30.00 hourly

By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.