Benefits Supervisor — HR Compliance & Enrollment Lead

MERS / Missouri Goodwill Industries; St. Louis (MO); Presencial; USD 52.000 - 65.000; Jornada completa

Descripción de la vacante

MERS Missouri Goodwill Industries in St. Louis, MO is seeking an energetic HR Benefits Supervisor to join our Human Resources team.

The role supports our mission, Changing Lives Through the Power of Work, by administering comprehensive employee benefits programs and ensuring regulatory compliance. The position requires supervising HR Benefit Specialists and HR Receptionist staff, coordinating annual Open Enrollment, and maintaining accurate benefits data.

Formación

• Bachelor's degree preferred in HR.
• 1–2 years HR or benefits administration experience preferred.
• Supervisory or team leadership experience required.
• Strong understanding of ERISA, COBRA, HIPAA, ACA, and other benefits regulations, along with experience using HRIS and benefits administration systems.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint) required.

Responsabilidades

• Oversee administration of medical, dental, vision, life, disability, retirement, FSA, HSA, and COBRA.
• Ensure benefit enrollments, changes, qualifying life events, and terminations processed timely.
• Coordinate annual Open Enrollment, including employee communication, system preparation, enrollment support, and audits.
• Maintain compliance with ERISA, COBRA, HIPAA, ACA, and Section 125 requirements.
• Serve as escalation point for complex benefit questions, eligibility issues and coverage.
• Supervise HR Benefit Specialists and HR Receptionist staff.
• Develop and maintain procedures, training materials, and customer service standards.
• Track and report key metrics related to benefit administration, employee inquiries, case resolution, and team performance.
• Identify and implement opportunities to improve efficiency, accuracy, employee experience, and HR service delivery.
• Maintain confidentiality of sensitive employee information.

Conocimientos

Leadership experience

Customer service

Communication skills

HRIS systems

Educación

Bachelor's degree in Human Resources

Herramientas

Microsoft Office

HRIS

Descripción del empleo

MERS Missouri Goodwill Industries in St. Louis, MO is seeking an energetic HR Benefits Supervisor to join our Human Resources team.

The role supports our mission, Changing Lives Through the Power of Work, by administering comprehensive employee benefits programs and ensuring regulatory compliance. The position requires supervising HR Benefit Specialists and HR Receptionist staff, coordinating annual Open Enrollment, and maintaining accurate benefits data.