HR Benefits Supervisor - Flexible Schedule & Enrollment

MERS Goodwill; Northern (KY); Hybrid; USD 56,000 - 60,000; Full time

Job summary

MERS Missouri Goodwill is seeking an energetic HR Benefits Supervisor to join our Human Resources team. You will oversee benefits programs and help support our mission of Changing Lives Through the Power of Work.

The ideal candidate has supervisory experience, knowledge of ERISA, COBRA, HIPAA, ACA, and proficiency with HRIS and benefits platforms. Strong leadership and customer service skills are essential.

Qualifications

• A bachelors degree in Human Resources is preferred.
• One to two years of Human Resources experience and/or employee benefits administration experience is preferred.
• Previous supervisory or team leadership experience is required.
• Must have a strong understanding of ERISA, COBRA, HIPAA, ACA, and other applicable benefits regulations, along with experience using HRIS and benefits administration systems.
• Must demonstrate strong leadership, customer service, analytical, organizational, and problem-solving skills, as well as excellent written and verbal communication skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint, is required.

Responsibilities

• Oversee administration of medical, dental, vision, life, disability, retirement, FSA, HSA, and COBRA
• Ensure benefit enrollments, changes, qualifying life events, and terminations are processed accurately and in a timely manner.
• Coordinate annual Open Enrollment, including employee communication, system preparation, enrollment support, and audits.
• Maintain compliance with applicable benefit regulations, including ERISA, COBRA, HIPAA, ACA, and Section 125 requirements.
• Serve as an escalation point for complex benefit questions, eligibility issues and coverage.
• Supervise HR Benefit Specialists and HR Receptionist staff.
• Develop and maintain procedures, training materials, and customer service standards.
• Track and report key metrics related to benefit administration, employee inquiries, case resolution, and team performance.
• Identify and implement opportunities to improve efficiency, accuracy, employee experience, and HR service delivery.
• Maintain confidentiality and ensure sensitive employee information is handled appropriately.
• Other duties as assigned.
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

Skills

Leadership

Communication

Problem solving

HR knowledge

Education

Bachelor's degree in Human Resources

Tools

HRIS

Microsoft Office

Job description

MERS Missouri Goodwill is seeking an energetic HR Benefits Supervisor to join our Human Resources team. You will oversee benefits programs and help support our mission of Changing Lives Through the Power of Work.

The ideal candidate has supervisory experience, knowledge of ERISA, COBRA, HIPAA, ACA, and proficiency with HRIS and benefits platforms. Strong leadership and customer service skills are essential.