HR Benefits Supervisor

MERS / Missouri Goodwill Industries; St. Louis (MO); On-site; USD 52,000 - 65,000; Full time

Job summary

MERS Missouri Goodwill Industries in St. Louis, MO is seeking an energetic HR Benefits Supervisor to join our Human Resources team.

The role supports our mission, Changing Lives Through the Power of Work, by administering comprehensive employee benefits programs and ensuring regulatory compliance. The position requires supervising HR Benefit Specialists and HR Receptionist staff, coordinating annual Open Enrollment, and maintaining accurate benefits data.

Qualifications

• Bachelor's degree preferred in HR.
• 1–2 years HR or benefits administration experience preferred.
• Supervisory or team leadership experience required.
• Strong understanding of ERISA, COBRA, HIPAA, ACA, and other benefits regulations, along with experience using HRIS and benefits administration systems.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint) required.

Responsibilities

• Oversee administration of medical, dental, vision, life, disability, retirement, FSA, HSA, and COBRA.
• Ensure benefit enrollments, changes, qualifying life events, and terminations processed timely.
• Coordinate annual Open Enrollment, including employee communication, system preparation, enrollment support, and audits.
• Maintain compliance with ERISA, COBRA, HIPAA, ACA, and Section 125 requirements.
• Serve as escalation point for complex benefit questions, eligibility issues and coverage.
• Supervise HR Benefit Specialists and HR Receptionist staff.
• Develop and maintain procedures, training materials, and customer service standards.
• Track and report key metrics related to benefit administration, employee inquiries, case resolution, and team performance.
• Identify and implement opportunities to improve efficiency, accuracy, employee experience, and HR service delivery.
• Maintain confidentiality of sensitive employee information.

Skills

Leadership experience

Customer service

Communication skills

HRIS systems

Education

Bachelor's degree in Human Resources

Tools

Microsoft Office

HRIS

Job description

Career Opportunities: HR Benefits Supervisor (8090)

Required Travel:25%
Position Type:Salaried
Hourly Rate:$28.00

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalHR Benefits Supervisorto join ourHuman Resourcesteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• A bachelors degree in Human Resources is preferred.
• One to two years of Human Resources experience and/or employee benefits administration experience is preferred.
• Previous supervisory or team leadership experience is required.
• Must have a strong understanding of ERISA, COBRA, HIPAA, ACA, and other applicable benefits regulations, along with experience using HRIS and benefits administration systems.
• Must demonstrate strong leadership, customer service, analytical, organizational, and problem-solving skills, as well as excellent written and verbal communication skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint, is required.

Primary Duties/Responsibilities

• Oversee administration of medical, dental, vision, life, disability, retirement, FSA, HSA, and COBRA
• Ensure benefit enrollments, changes, qualifying life events, and terminations are processed accurately and in a timely manner.
• Coordinate annual Open Enrollment, including employee communication, system preparation, enrollment support, and audits.
• Maintain compliance with applicable benefit regulations, including ERISA, COBRA, HIPAA, ACA, and Section 125 requirements.
• Serve as an escalation point for complex benefit questions, eligibility issues and coverage.
• Supervise HR Benefit Specialists and HR Receptionist staff.
• Develop and maintain procedures, training materials, and customer service standards.
• Track and report key metrics related to benefit administration, employee inquiries, case resolution, and team performance.
• Identify and implement opportunities to improve efficiency, accuracy, employee experience, and HR service delivery.
• Maintain confidentiality and ensure sensitive employee information is handled appropriately.\
• Other duties as assigned.
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.