Benefits Specialist | Remote

Third Party CS; Truckee (CA); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Remote work environment

Training & mentorship

Career advancement opportunities

Job summary

Third Party CS is seeking individuals for a fully remote role dedicated to helping union members understand and maximize their benefits. You will receive training and mentorship, with no prior experience required, to build meaningful relationships and deliver excellent support from home.

Join a flexible, performance-driven team that values work-life balance and professional development, while contributing to members and families navigating benefits programs.

Qualifications

• No prior experience required; training provided.
• Excellent written and verbal communication.
• Ability to learn quickly and stay organized.
• Comfortable speaking with people over phone and Zoom.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication skills

Job description

If you're tired of feeling stuck, overlooked, or limited in your current role, this could be the opportunity you've been searching for.

We're expanding our team and seeking motivated individuals who enjoy helping people, solving problems, and building meaningful relationships. Whether you're experienced in benefits administration or looking to start a new career path, we provide the training, mentorship, and support needed to succeed.

This fully remote position allows you to work from home while helping union members understand and maximize the benefits available to them and their families.

Why Candidates Are Choosing Us

• Fully Remote Position
• Flexible Schedule
• Training & Mentorship
• No Prior Experience Required
• Clear Advancement Opportunities
• Positive Team Environment
• Performance-Based Promotions
• Work-Life Balance

What You'll Do

• Assist union members with benefit-related questions
• Educate members on available coverage and programs
• Support enrollment and claims processes
• Build relationships with members and their families
• Maintain accurate documentation and records
• Coordinate with internal teams to resolve member concerns
• Provide outstanding customer support and follow-up

What We're Looking For

• Strong communication skills
• Positive attitude and willingness to learn
• Dependable and self-motivated
• Comfortable speaking with people over phone and Zoom
• Organized and detail-oriented
• Customer service experience is helpful but not required

What We Offer

• Competitive compensation
• Performance bonuses
• Health, dental, and vision benefits
• Professional development programs
• Leadership advancement opportunities
• Ongoing coaching and support
• Flexible work schedule
• Remote work environment