Benefits Specialist | Remote

Third Party CS; Fullerton (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Health, dental, and vision benefits

Professional development programs

Leadership advancement opportunities

Ongoing coaching and support

Flexible work schedule

Remote work environment

Job summary

Third Party CS is seeking a remote, customer-focused team member to assist union members with benefit-related questions and enrollment processes. This role emphasizes clear communication, documentation, and follow-up to ensure member satisfaction.

You will educate members on coverage options, coordinate with internal teams, and maintain accurate records while benefiting from a flexible, fully remote schedule and ongoing development opportunities.

Qualifications

• Strong communication skills.
• Willingness to learn and adapt.
• Dependable and self-motivated.
• Comfortable speaking with people via phone and Zoom.
• Organized and detail-oriented.
• Customer service experience is helpful but not required.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication

Willingness to learn

Dependable

Phone & Zoom

Organized

Customer service experience

Job description

Why Candidates Are Choosing Us

• Fully Remote Position
• Flexible Schedule
• Training & Mentorship
• No Prior Experience Required
• Clear Advancement Opportunities
• Positive Team Environment
• Performance-Based Promotions
• Work-Life Balance

What You'll Do

• Assist union members with benefit-related questions
• Educate members on available coverage and programs
• Support enrollment and claims processes
• Build relationships with members and their families
• Maintain accurate documentation and records
• Coordinate with internal teams to resolve member concerns
• Provide outstanding customer support and follow-up

What We're Looking For

• Strong communication skills
• Positive attitude and willingness to learn
• Dependable and self-motivated
• Comfortable speaking with people over phone and Zoom
• Organized and detail-oriented
• Customer service experience is helpful but not required

What We Offer

• Competitive compensation
• Performance bonuses
• Health, dental, and vision benefits
• Professional development programs
• Leadership advancement opportunities
• Ongoing coaching and support
• Flexible work schedule
• Remote work environment

Apply Today

We're interviewing qualified candidates immediately. If you're looking for a company that invests in your success and offers long-term growth potential, we'd love to meet you.