Benefits Specialist | Remote

Third Party CS; Santee (CA); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Health, dental, and vision benefits

Professional development programs

Leadership advancement opportunities

Ongoing coaching and support

Flexible work schedule

Remote work environment

Job summary

Third Party CS is seeking a motivated candidate for a remote customer service role supporting union members with benefits, enrollment, and claims. You will educate members on coverage, build relationships, and maintain accurate records.

No travel is required and the position offers a flexible schedule with mentorship and training. Prior experience is not required, and there are clear opportunities for advancement within a supportive team environment.

Qualifications

• Clear and effective communication with members.
• Willingness to learn and grow in the role.
• Ability to stay organized and detail-oriented.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Communication

Positive attitude

Dependable

Phone & Zoom

Organized

Customer service

Job description

Why Candidates Are Choosing Us

• Fully Remote Position
• Flexible Schedule
• Training & Mentorship
• No Prior Experience Required
• Clear Advancement Opportunities
• Positive Team Environment
• Performance-Based Promotions
• Work-Life Balance

What You'll Do

• Assist union members with benefit-related questions
• Educate members on available coverage and programs
• Support enrollment and claims processes
• Build relationships with members and their families
• Maintain accurate documentation and records
• Coordinate with internal teams to resolve member concerns
• Provide outstanding customer support and follow-up

What We're Looking For

• Strong communication skills
• Positive attitude and willingness to learn
• Dependable and self-motivated
• Comfortable speaking with people over phone and Zoom
• Organized and detail-oriented
• Customer service experience is helpful but not required

What We Offer

• Competitive compensation
• Performance bonuses
• Health, dental, and vision benefits
• Professional development programs
• Leadership advancement opportunities
• Ongoing coaching and support
• Flexible work schedule
• Remote work environment

Apply Today

We're interviewing qualified candidates immediately. If you're looking for a company that invests in your success and offers long-term growth potential, we'd love to meet you.