Benefits Specialist | Remote

Third Party CS; Alaska; Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training

Mentorship

Advancement opportunities

Performance bonuses

Health benefits

Remote work environment

Job summary

Third Party CS is seeking motivated individuals for a fully remote position helping union members understand and maximize the benefits available to them and their families.

No prior experience required; we provide comprehensive training, mentorship, and ongoing support to help you succeed in a supportive team environment. You will assist members with benefit questions, education on coverage, enrollment, and claims, and maintain accurate records.

Qualifications

• Strong communication skills are essential.
• Positive attitude and willingness to learn.
• Dependable and self-motivated with a proactive approach.
• Comfortable speaking with people over phone and Zoom.
• Organized and detail-oriented with good records.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication

Positive attitude

Dependable

Phone/Zoom conversations

Organized and detail-oriented

Customer service experience

Job description

If you're tired of feeling stuck, overlooked, or limited in your current role, this could be the opportunity you've been searching for.

We're expanding our team and seeking motivated individuals who enjoy helping people, solving problems, and building meaningful relationships. Whether you're experienced in benefits administration or looking to start a new career path, we provide the training, mentorship, and support needed to succeed.

This fully remote position allows you to work from home while helping union members understand and maximize the benefits available to them and their families.

Why Candidates Are Choosing Us

• Fully Remote Position
• Flexible Schedule
• Training & Mentorship
• No Prior Experience Required
• Clear Advancement Opportunities
• Positive Team Environment
• Performance-Based Promotions
• Work-Life Balance

What You'll Do

• Assist union members with benefit-related questions
• Educate members on available coverage and programs
• Support enrollment and claims processes
• Build relationships with members and their families
• Maintain accurate documentation and records
• Coordinate with internal teams to resolve member concerns
• Provide outstanding customer support and follow-up

What We're Looking For

• Strong communication skills
• Positive attitude and willingness to learn
• Dependable and self-motivated
• Comfortable speaking with people over phone and Zoom
• Organized and detail-oriented
• Customer service experience is helpful but not required

What We Offer

• Competitive compensation
• Performance bonuses
• Health, dental, and vision benefits
• Professional development programs
• Leadership advancement opportunities
• Ongoing coaching and support
• Flexible work schedule
• Remote work environment