Benefits Specialist | Remote

Third Party CS

Bellflower (CA)

À distance

USD 40 000 - 55 000

Plein temps

Il y a 4 jours
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Avantages offerts par ce poste

Health benefits
Dental benefits
Vision benefits
Professional development
Leadership opportunities
Coaching and support
Flexible schedule
Remote work

Résumé du poste

Third Party CS is seeking motivated individuals to join our remote benefits support team. This fully remote role lets you work from home while helping union members understand and maximize benefits. We provide training, mentorship, and ongoing coaching to help you succeed, with a flexible schedule and opportunities for advancement. No prior experience required; strong communication and customer service skills are valued as you assist with benefit questions, enrollment, and family coverage.

Qualifications

  • Strong communication skills.
  • Customer service experience is helpful but not required.
  • Organized and detail-oriented.
  • Comfortable speaking with people over phone and Zoom.
  • Positive attitude and willingness to learn.
  • Dependable and self-motivated.

Responsabilités

  • Assist union members with benefit-related questions.
  • Educate members on available coverage and programs.
  • Support enrollment and claims processes.
  • Build relationships with members and their families.
  • Maintain accurate documentation and records.
  • Coordinate with internal teams to resolve member concerns.
  • Provide outstanding customer support and follow-up.

Connaissances

Communication skills
Customer service
Organized
Detail-oriented
Phone/Zoom communication

Description du poste

If you're tired of feeling stuck, overlooked, or limited in your current role, this could be the opportunity you've been searching for.

We're expanding our team and seeking motivated individuals who enjoy helping people, solving problems, and building meaningful relationships. Whether you're experienced in benefits administration or looking to start a new career path, we provide the training, mentorship, and support needed to succeed.

This fully remote position allows you to work from home while helping union members understand and maximize the benefits available to them and their families.

Why Candidates Are Choosing Us
  • Fully Remote Position
  • Flexible Schedule
  • Training & Mentorship
  • No Prior Experience Required
  • Clear Advancement Opportunities
  • Positive Team Environment
  • Performance-Based Promotions
  • Work-Life Balance
What You'll Do
  • Assist union members with benefit-related questions
  • Educate members on available coverage and programs
  • Support enrollment and claims processes
  • Build relationships with members and their families
  • Maintain accurate documentation and records
  • Coordinate with internal teams to resolve member concerns
  • Provide outstanding customer support and follow-up
What We're Looking For
  • Strong communication skills
  • Positive attitude and willingness to learn
  • Dependable and self-motivated
  • Comfortable speaking with people over phone and Zoom
  • Organized and detail-oriented
  • Customer service experience is helpful but not required
What We Offer
  • Competitive compensation
  • Performance bonuses
  • Health, dental, and vision benefits
  • Professional development programs
  • Leadership advancement opportunities
  • Ongoing coaching and support
  • Flexible work schedule
  • Remote work environment
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