Hybrid Patient Access Specialist - Remote/Onsite

St. Tammany Health System; Covington (LA); Hybrid; USD 35,000 - 50,000; Full time

Job summary

A local healthcare provider in Covington seeks a Patient Access Specialist responsible for efficient registration and insurance verification for patients. Ideal candidates should have at least 1 year of customer service experience, strong communication skills, and the ability to work in a hybrid office/remote setting. Responsibilities include verifying insurance, scheduling appointments, and providing support to patients and staff. This role offers a chance to thrive in a community-oriented healthcare system.

Qualifications

• Minimum 1 year of customer service experience in a medical office environment.
• Ability to operate office equipment and maintain composure under stress.
• Excellent written and verbal communication skills required.

Responsibilities

• Complete registration processes for inpatients/outpatients.
• Verify insurance coverage and schedules appointments.
• Maintain positive relationships with patients and healthcare team.

Skills

Customer service

Communication skills

Patience

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Some college preferred

Tools

Computer

Copier

Fax machine

Job description

A local healthcare provider in Covington seeks a Patient Access Specialist responsible for efficient registration and insurance verification for patients. Ideal candidates should have at least 1 year of customer service experience, strong communication skills, and the ability to work in a hybrid office/remote setting. Responsibilities include verifying insurance, scheduling appointments, and providing support to patients and staff. This role offers a chance to thrive in a community-oriented healthcare system.