Benefits Specialist: Enrollment & Employee Support

Brown & Brown; Saint Petersburg (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401k

Tuition reimbursement

Paid time off

Dental & Vision

Job summary

Brown & Brown is seeking a Benefits Administrator in Florida to deliver high-quality service on employee benefits plans. You will answer inquiries, resolve issues, and ensure proper enrollment, claims processing, and records maintenance.

The role collaborates with internal teams and carrier partners to provide timely, accurate support. Responsibilities include enrollment changes, claims review, and benefits education.

Qualifications

• Minimum high school diploma or GED.
• 1-2 years in account management, client services, or related field.
• Florida Life & Health Insurance license (2-15) within 30 days of hire.
• Valid driver's license.
• Proficient with MS Office Suite and Excel.
• Strong organizational, verbal, and written communication.
• Ability to maintain confidentiality.
• Travel may be required.

Responsibilities

• Serve as the primary point of contact for employees with questions or issues related to their benefits plans.
• Provide clear and accurate information about benefits options, enrollment procedures, and claims processes.
• Address and resolve inquiries via phone, email, or in-person interactions.
• Assist employees with benefits enrollment, changes, and terminations, ensuring timely processing.
• Review and process benefits claims with carriers or third-party admins.
• Maintain and update employee benefits records and documentation.
• Investigate and resolve complex benefits issues, coordinating with internal teams or vendors.
• Develop and distribute benefits-related communications, updates, and newsletters.
• Conduct benefits orientations or workshops to educate employees about options and changes.
• Provide one-on-one assistance to help employees understand benefits and make informed decisions.

Skills

MS Office

Excel

Communication

Confidentiality

Travel

Education

High School Diploma or GED

Associate's or Bachelor's (preferred)

Tools

Agency Management System

Job description

Brown & Brown is seeking a Benefits Administrator in Florida to deliver high-quality service on employee benefits plans. You will answer inquiries, resolve issues, and ensure proper enrollment, claims processing, and records maintenance.

The role collaborates with internal teams and carrier partners to provide timely, accurate support. Responsibilities include enrollment changes, claims review, and benefits education.