Benefits Account Coordinator: Client Care & Growth

001 Brown & Brown, Inc; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Mental health support

Job summary

Brown & Brown, Inc. in Tallahassee, FL is seeking a Benefits Account Coordinator to support client accounts, renewals, enrollment, and reporting.

The role suits organized, detail-oriented professionals who enjoy servicing clients and building relationships. You will work with Account Managers and Producers to navigate benefits programs, enhance client satisfaction, and gain exposure to renewals, reporting, and ongoing account management.

Qualifications

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred
• Strong Microsoft Office skills, including Excel, Word, and PowerPoint
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail and organizational skills
• Ability to handle confidential information professionally
• Customer service or insurance industry experience is a plus
• Preferred Florida 2-15 License or willingness to obtain within 90 days of hire

Responsibilities

• Support Account Managers with day-to-day servicing of employee benefits accounts
• Assist with annual renewals, open enrollment activities, census preparation, and new business implementations
• Prepare reports, presentations, and client-related materials
• Maintain accurate client and carrier information within agency systems
• Create and distribute client communications and benefit materials
• Collaborate with Producers, Account Managers, carriers, and clients to ensure a high level of service
• Track reporting and account activity to support client retention and growth
• Assist with data entry, documentation, and policy administration
• Contribute to a positive team environment focused on client success

Skills

Customer service

Communication

Organizational skills

Detail-oriented

Multitasking

Confidentiality

Education

High school diploma or equivalent

Associate's degree

Bachelor's degree

Florida 2-15 License or willingness to obtain within 90 days

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Brown & Brown, Inc. in Tallahassee, FL is seeking a Benefits Account Coordinator to support client accounts, renewals, enrollment, and reporting.

The role suits organized, detail-oriented professionals who enjoy servicing clients and building relationships. You will work with Account Managers and Producers to navigate benefits programs, enhance client satisfaction, and gain exposure to renewals, reporting, and ongoing account management.