Benefits Programs Specialist II: Case Management

Virginia AG; Suffolk (VA); Sur place; USD 54 000 - 67 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Résumé du poste

The Suffolk Department of Social Services seeks a Benefits Program Specialist II – Full-Time to manage casework, assess eligibility for multiple assistance programs, interview applicants, guide them through forms, and connect them with needed services.

Under supervision, you verify data, monitor changes, and report fraud. This role requires strong communication, attention to detail, and collaboration with social workers. Sign-on bonus available; full-time position with a competitive salary.

Qualifications

• Interviews applicants to determine eligibility for assistance.
• Explains multiple benefit programs and assists with forms.
• Verifies information for accuracy and eligibility.
• Detects and reports potential fraud and maintains records.

Responsabilités

• Perform case management duties to determine eligibility for multiple programs.
• Interview applicants, explain programs, and assist with forms.
• Verify information and determine eligibility for assistance and benefits.
• Monitor recipient changes and report suspected fraud; maintain records.

Connaissances

Interviewing skills

Customer service

Eligibility determination

Knowledge of benefit programs

Data verification / accuracy

Formation

Bachelor’s degree in Human Services or related field

High school diploma or equivalent

Description du poste

The Suffolk Department of Social Services seeks a Benefits Program Specialist II – Full-Time to manage casework, assess eligibility for multiple assistance programs, interview applicants, guide them through forms, and connect them with needed services.

Under supervision, you verify data, monitor changes, and report fraud. This role requires strong communication, attention to detail, and collaboration with social workers. Sign-on bonus available; full-time position with a competitive salary.