Benefits Operations Specialist

HDR; Omaha (NE); On-site; USD 60,000 - 90,000; Full time

Job summary

HDR is hiring a Benefits Operations Analyst to administer and support employee benefit programs, manage system events, and ensure data integrity across HR, payroll, and benefits platforms. You will contribute to ACA reporting, audits, and annual enrollment while partnering with Benefits, Payroll, and HR teams to resolve issues.

The role requires 3+ years in benefits, an HR/Business degree, and proficiency with MS Office and HRIS systems.

Qualifications

• Associate's degree in HR, Business or closely related field.
• A minimum of 3 years of related benefits experience.
• Proficiency with Microsoft Office and ability to learn and utilize company information management systems.
• Proven ability to work effectively in a team environment with associates.
• Capability of effective planning and priority setting.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Ability to understand, evaluate and judge standard claims for benefit program(s) and knowledge of benefits contract language.
• Basic knowledge of federal and state regulations affecting employee benefits (ERISA, FMLA, ADA, Section 125, COBRA, Medicare, etc.).
• Excellent communication, client service and organization skills.
• Commitment to HDR's employee-owned culture.

Responsibilities

• Administer and support employee benefit programs, including health and welfare, spending accounts, retirement, and voluntary benefits.
• Manage benefit-related system events and transactions.
• Process and review special benefit adjustments, refunds, and corrections.
• Support annual enrollment and ongoing benefits administration activities.
• Monitor and maintain benefit eligibility and coverage records.
• Serve as a subject matter expert for benefits processes within HRIS and related systems.
• Monitor and maintain data integrity across HR, payroll, vendor, and benefits platforms.
• Manage recurring vendor file transmissions, uploads, and data exchanges.
• Support system testing, configuration validation, and implementation of benefit plan changes.
• Audit benefit deductions to ensure alignment between benefit elections and payroll processing.
• Investigate and resolve benefit deduction discrepancies and payroll exceptions.
• Support preparation and review of ACA reporting (Forms 1094/1095).
• Conduct HSA, FSA, commuter/transit audits and other benefits-related audits.
• Perform nondiscrimination testing and compliance reviews for employee benefit plans.
• Assist with internal and external audits.
• Produce recurring reports related to premiums, deductions, billing, eligibility, and benefit administration.
• Document processes, controls, and SOPs.
• Participate in system enhancements and process improvements.

Skills

Teamwork

Analytical skills

Planning & prioritization

Multi-project management

Communication skills

Learn HRIS systems

Education

Associate's degree in HR/Business

Tools

Oracle EBS

Oracle Fusion

HRIS systems

Job description

HDR is hiring a Benefits Operations Analyst to administer and support employee benefit programs, manage system events, and ensure data integrity across HR, payroll, and benefits platforms. You will contribute to ACA reporting, audits, and annual enrollment while partnering with Benefits, Payroll, and HR teams to resolve issues.

The role requires 3+ years in benefits, an HR/Business degree, and proficiency with MS Office and HRIS systems.