Benefits Operations Analyst

HDR, Inc.; Omaha (NE); On-site; USD 65,000 - 90,000; Full time

Job summary

HDR, Inc. seeks a Benefits Operations Analyst to administer comprehensive benefit programs, support enrollment, and maintain data integrity across HR, payroll, and vendors.

You will act as a subject matter expert in HRIS platforms, handle deductions, audit compliance, and assist with ACA reporting and audits. The role requires at least 3 years in benefits, an associate degree in HR or related field, strong analytical and communication skills, and the ability to manage multiple projects in a

Qualifications

• Associate's degree in HR or closely related field required.
• Minimum of 3 years' benefits experience.
• Proficiency with Microsoft Office and ability to learn company systems.
• Proven ability to work effectively in a team.
• Strong planning and priority setting capabilities.
• Ability to manage several complex projects under deadlines.
• Strong analytical skills and knowledge of plan designs.
• Ability to understand, evaluate and judge standard benefit claims and contract language.
• Knowledge of federal/state regulations affecting employee benefits (ERISA, etc.).
• Excellent communication, client service and organization skills.
• Active participation in employee-owned culture.

Responsibilities

• Administer and support employee benefit programs (health, retirement, voluntary benefits).
• Manage benefit-related system events and transactions.
• Process and review benefit adjustments, refunds, and corrections.
• Support annual enrollment and ongoing benefits administration.
• Monitor benefit eligibility and coverage records.
• Serve as SME for benefits processes in HRIS and related systems.
• Maintain data integrity across HR, payroll, vendor, and benefits platforms.
• Manage vendor file transmissions and data exchanges.
• Support testing, configuration validation, and benefit plan changes.
• Audit benefit deductions for alignment with payroll.
• Investigate and resolve deduction discrepancies and payroll exceptions.
• Support ACA reporting including Forms 1094/1095.
• Conduct HSA, FSA, commuter/transit audits and nondiscrimination testing.
• Assist with internal and external audits.
• Produce reports on premiums, deductions, and eligibility.
• Document processes and SOPs.
• Participate in system enhancements and process improvements.
• Respond to inquiries from employees and stakeholders.
• Troubleshoot benefit system issues with partners.
• Provide operational support to Benefits, Payroll, and HR teams.

Skills

Microsoft Office

Teamwork

Project management

Analytical skills

Communication

Organization skills

Prioritization

HRIS know-how

Education

Associate's degree in HR/Business

Tools

Oracle EBS

Oracle Fusion

HRIS platforms

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of a Benefits Operations Analyst, we will count on you to:

• Administer and support employee benefit programs, including health and welfare, spending accounts, retirement, and voluntary benefits.

• Manage benefit-related system events and transactions.

• Process and review special benefit adjustments, refunds, and corrections.

• Support annual enrollment and ongoing benefits administration activities.

• Monitor and maintain benefit eligibility and coverage records.

• Serve as a subject matter expert for benefits processes within HRIS and other related systems.

• Monitor and maintain data integrity across HR, payroll, vendor, and benefits platforms.

• Manage recurring vendor file transmissions, uploads, and data exchanges.

• Support system testing, configuration validation, and implementation of benefit plan changes.

• Audit benefit deductions to ensure alignment between benefit elections and payroll processing.

• Investigate and resolve benefit deduction discrepancies and payroll exceptions.

• Support preparation and review of ACA reporting, including Forms 1094 and 1095.

• Conduct HSA, FSA, commuter/transit, and other benefits-related audits.

• Perform nondiscrimination testing and compliance reviews for employee benefit plans.

• Assist with internal and external audits.

• Produce recurring reports related to premiums, deductions, billing, eligibility, and benefit administration.

• Document processes, controls, and standard operating procedures.

• Participate in system enhancement projects and process improvement initiatives.

• Respond to employee and internal stakeholder inquiries related to benefits operations and systems.

• Troubleshoot benefit system issues and coordinate resolution with appropriate partners.

• Provide operational support and guidance to Benefits, Payroll, and HR teams.

Preferred Qualifications

• Experience with Oracle EBS, Oracle Fusion, or similar HRIS platforms.

• Knowledge of ACA reporting, nondiscrimination testing, and employee benefits compliance.

• Experience managing vendor eligibility and payroll deduction files.

• Understanding of health and welfare plans, HSA, FSA, COBRA, retirement plans, and leave programs.

• CEBS, SHRM, or other benefits-related certifications.

#LI-KJ1

Required Qualifications

• Associate's degree in Human Resources, Business or closely related field
• A minimum of 3 years of related benefits experience
• Proficiency with Microsoft Office and ability to learn and utilize company information management systems
• Proven ability to work effectively in a team environment with associates
• Capability of effective planning and priority setting
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
• Strong analytical skills and a thorough knowledge of plan designs
• Ability to understand, evaluate and judge standard claims for benefit program(s) and knowledge of benefits contract language
• Basic knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including ERISA, FMLA, ADA, Section 125, workers' compensation, Medicare, COBRA, and Social Security and DOL requirements
• Excellent communication, client service and organization skills
• An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Primary Location: United States-Nebraska-Omaha

Industry: HR

Schedule: Full-time

Employee Status: Regular

BusinessClass: Marketing and Admin

Job Posting: Sep 2, 2026